Had a great experience with my shuttle driver Griffin, he was so professional and accommodating compared to the other staff members! Assured my vehicle was cleaned spotless and got me to my destinations safely. Thank you griffin I wish the rest of the staff were more like you!!!!!!!!
My service was longer than expected. My extended warranty doesn’t cover components that I thought would under certain conditions. But getting a warranty on a premium vehicle is recommended because of the high maintenance on a specific vehicle.. so far the extended warranty has paid for itself.
They did really good on the service. Streamlined process and well deserved technicians.
The service representative Amber took great care of me from start to finish. She helped me set up the appointment and made sure the cost was covered. When I came in she kept me well informed and made sure the service was done in a timely manner. She is highly professional and friendly
I just took delivery of my fifth vehicle from this dealership. The sales experience is always exceptional. Robbie is the most professional sales person that I have ever dealt with and always makes it a great event.Terry the sales manager is very personable and makes sure everything goes smoothly and it is truly a luxury experience.Thank you Erhard team - you will always be my dealership.
The services Department Johnny was very helpful and communicated effectively with status of my vehicle. I would recommend Johnny manicure to assist as your service advisor.
I recently just purchased a 2020 Range Rover Sport, and the customer service was more than outstanding from the whole team. I live in Ohio and they delivered the vehicle with no extra charge. They processed everything and I didn’t even have to go into the BMV to get permanent license plates. I turned in my current Range Rover lease and they made that transition smooth as well. I really would never want to use another dealership again other than this one. Thank You!
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